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Privacy Policy

Last updated: 10 October 2026

1. Introduction

At Elfcon, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us or otherwise interact with our business.

2. Who we are

Elfcon Containerservice AB (“Elfcon”, “we”, “us” or “our”) is the data controller responsible for the processing described in this Privacy Policy.

Since 1991, Elfcon has sold, serviced, repaired and adapted load-carrying equipment for ports and the shipping industry. From our locations in Gothenburg, Zeebrugge and Travemünde, we help customers keep their equipment and operations running through maintenance, repair, refurbishment, retrofit and specialist solutions.

Registered office: Kattegatt 5, 418 34 Gothenburg, Sweden

Email: elfcon@elfcon.se
Phone: +46 (0) 31-53 7420

3. Data we collect

We may collect and process the following types of personal data:

  • Contact information: such as your name, email address, phone number, job title and company name.
  • Information submitted through forms: such as the subject and content of a message sent through our contact form.
  • Business information: such as correspondence, orders, agreements, invoicing details and information required to manage customer, supplier or partner relationships.
  • Technical information: such as your IP address, browser type, device information, operating system, referring page and pages visited.
  • Cookie and usage information: information collected through cookies and similar technologies, subject to your choices where consent is required.

We primarily collect information directly from you or automatically when you use our website. We may also receive business contact information from your employer, colleagues or publicly available professional sources.

Please do not submit sensitive personal data through our website unless specifically requested.

4. How we use your data

We may use your personal data to:

  • Respond to inquiries and requests submitted through our website, by email or by phone.
  • Provide quotations, products, services, maintenance and support.
  • Administer customer, supplier and partner relationships.
  • Manage agreements, orders, invoicing and related business processes.
  • Improve the functionality, security, content and user experience of our website.
  • Analyze website traffic and usage, where you have provided any consent required by law.
  • Communicate relevant company, service or event updates, where permitted by law.
  • Establish, exercise or defend legal claims.
  • Comply with legal, accounting and regulatory obligations.

5. Legal basis for processing

Depending on the purpose, we process your personal data on one or more of the following legal bases:

  • Contract: when processing is necessary to enter into or perform an agreement with you.
  • Legitimate interests: when processing is necessary for our legitimate business interests, such as responding to business inquiries, managing professional relationships, improving our services or protecting our systems. We balance these interests against your rights and interests.
  • Consent: for non-essential cookies, analytics or marketing communications where consent is required. You may withdraw your consent at any time.
  • Legal obligations: when processing is required to comply with applicable laws, accounting requirements or requests from competent authorities.

6. Data retention

We retain personal data only for as long as necessary for the purpose for which it was collected.

The retention period depends on the nature of the information and our relationship with you. When determining how long data should be retained, we consider:

  • Whether an inquiry or business matter is still active.
  • Whether the information is needed to perform or follow up an agreement.
  • Applicable accounting, tax and other statutory retention requirements.
  • Applicable limitation periods and the need to establish, exercise or defend legal claims.
  • Whether you have withdrawn consent or objected to processing.
  • The retention periods applying to cookies and analytics tools, as described in our Cookie Policy.

When personal data is no longer required, it is deleted or anonymized in accordance with our retention procedures.

7. Sharing your data

We may share personal data with:

  • Trusted service providers that support our website, hosting, email, IT systems, analytics, administration or other business functions.
  • Other companies within the Elfcon or Tången group when necessary to respond to an inquiry, provide a service or manage a business relationship.
  • Professional advisers, such as auditors, legal advisers or insurers.
  • Public authorities or other parties when required by law or necessary to protect our legal rights.

Service providers processing personal data on our behalf are required to follow our instructions and protect the information through appropriate contractual, confidentiality and data-protection obligations.

Some providers may process personal data outside the European Economic Area. Where this occurs, we use an approved transfer mechanism and appropriate safeguards as required by applicable data-protection law.

8. Cookies

Our website uses cookies and similar technologies to provide essential functionality, remember preferences, improve the website and understand how it is used.

Cookies that are strictly necessary for the website to function may be used without consent. Analytics, personalization or marketing cookies are only used after you have provided consent where required.

You can manage or withdraw your cookie consent through the cookie settings available on our website. You can also restrict cookies through your browser, although this may affect certain website functions.

For information about the cookies we use, their providers, purposes and retention periods, please see our Cookie Policy.

9. Your rights

Subject to applicable data-protection law and the circumstances of the processing, you may have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal data.
  • Request that processing be restricted.
  • Object to processing based on legitimate interests.
  • Object to direct marketing at any time.
  • Receive certain personal data in a structured, commonly used and machine-readable format.
  • Withdraw your consent at any time without affecting processing carried out before its withdrawal.
  • Lodge a complaint with a competent data-protection authority.

In Sweden, the supervisory authority is the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY). More information is available at www.imy.se.

To exercise your rights, contact us using the details below. We may need to verify your identity before processing your request.

10. Security

We use appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, loss, destruction or misuse.

Our measures are reviewed and adjusted based on the nature of the information, the risks involved and available technology. However, no internet transmission or storage system can be guaranteed to be completely secure.

11. Changes to this policy

We may update this Privacy Policy when our services, website or legal obligations change.

The latest version will always be available on our website. The date at the top of the policy indicates when it was most recently updated. If material changes are made, we may provide additional notice where appropriate.

12. Contact us

If you have questions about this Privacy Policy, how we process your personal data or wish to exercise any of your rights, please contact:

Elfcon Containerservice AB
Kattegatt 5
418 34 Gothenburg
Sweden

Email: elfcon@elfcon.se
Phone: +46 (0) 31-53 7420